Shipping policy

Where we ship

Ynole currently ships within the United States only. We do not ship to P.O. boxes or military addresses at this time.

Processing time

Orders are processed in the order they are received. Please allow 2–5 business days for your order to be prepared and shipped, in addition to transit time. During drop days and peak periods, processing may take longer; if that happens, we will do our best to keep you updated by email.

Shipping rates and delivery

Shipping rates are calculated at checkout based on your order and destination. Delivery estimates shown at checkout are estimates provided by the carrier and are not guaranteed. Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking to update.

Shipping address

You are responsible for providing a complete and accurate shipping address at checkout. Ynole is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment at your expense.

Damaged or lost packages

If your package arrives damaged, or your tracking shows no movement for an extended period, contact us at ynoleclothing@gmail.com within 14 days of the delivery date (or expected delivery date) and we will help resolve it with the carrier.

Contact

Questions about shipping: ynoleclothing@gmail.com.